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Original topic:

Autofill by Samsung Pass not working on my Tab S9 Ultra

(Topic created on: 09-19-2024 04:41 AM)
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ninzkiiie
Active Level 3
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Tablets
Can someone help me find or enlighten me about why Autofill by Samsung Pass is not working on my Tab S9 Ultra? I tried to log-in on a banking app but the autofill does not work here on my tablet, but works on my S23 Ultra. I tried to activate the Autofill by Samsung Keyboard in this tab, already restarted the device, turned on and off the feature in Settings but still nothing appears for autofill.

I have provided screenshots here. I hope someone can answer my query. Thank you


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2 Comments
TeamGalaxyBianx
Moderator
Moderator
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Tablets

Hi there, ninzkiiie! It sounds like you’ve tried all the right steps. One thing you might want to check is whether your banking app has restrictions on autofill for security reasons, which could be why it works on your  Galaxy S23 Ultra but not the Galaxy Tab S9 Ultra.

If that’s not the case, you could also try clearing the cache for Samsung Pass and see if that helps. I hope this resolves your issue!

ninzkiiie
Active Level 3
Tablets
I will try it later on clearing caches on Samsung Pass. I'm just scared to try for it might include also on clearing my saved passwords.
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