Original topic:

Cant install Smart Things on new Galaxy Tab A7?

(Topic created on: 01-16-2022 10:12 AM)
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Harry_B_Ninja
Beginner Level 3
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Tablets

I recently purchased a Tab A7 (SM-T220) but when I try to install smart things - Google Play says its not compatible.  Surely this is not true!  
I read on line it can be installed from Samsung Store, but when I tried, it also defaulted to Google store and said it was not compatible.  Please help! 

2 Comments
SamsungLaura
Moderator
Moderator
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Tablets

Hi there, that's strange. Are you able to check if your device software is up-to-date? 

Settings > Software update > Download and install. 

After updating, restart your device and try to download it from the Galaxy Store again.

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Harry_B_Ninja
Beginner Level 3
Tablets
Yes software is up to date
And still no go. Any other thoughts?
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