Original topic:

Delays continue

(Topic created on: 04-05-2022 09:27 AM)
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DeepDiver9
Active Level 2
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Hi I Ordered my S8 ultra tab 22/2/22 and Samsung had some delays so you could imagine how happy I was to see it shipped on Friday the 1/4/22 expect delivery Monday the 4th did not come now startrack are saying if not received by the 12th contact us so we can investigate ( so they have lost it 😂) the gift that just keeps giving 
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hayburner
Active Level 1
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some sent text to say I one TV from Samsung is it a scam
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SamsungLaura
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Hi @hayburner, this sounds like it is likely a scam. Please do not click any links received over SMS. 

If you recently entered any contests, I suggest reading the contest terms to see how winners will be contacted. If you did not enter it is probably a scam and would be best to delete the SMS. 

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hayburner
Active Level 1
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did just wanted to confirm thank u
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SamsungLaura
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Hi @DeepDiver9, it can take between 1-10 business days (Mon-Fri) from the dispatch date for your order to arrive so the date provided by StarTrack sounds correct. 

If you do not receive it by this date, feel free to reach out to StarTrack or Samsung through the Community forum for this to be looked into. 

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DeepDiver9
Active Level 2
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Thanks, Laura. Tablet arrived Today
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steggie
Active Level 2
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I ordered a galaxy s8 tab ultra book cover pre-order stand book cover on 12/3 supposed to be dispatched on the 17/3 still waiting for dispatch 5th of April
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DeepDiver9
Active Level 2
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Hi steggie, My cover came weeks ago. I guess I was lucky but only received a tablet today
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steggie
Active Level 2
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Still no word on the keyboard cover which I ordered with promotion I just want to protect my $2199 dollar tablet
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