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01-17-2023 09:14 PM (Last edited 01-17-2023 11:52 PM ) in
TabletsSolved! Go to Solution.
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01-18-2023 12:12 AM (Last edited 01-18-2023 12:12 AM ) in
Tablets
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01-17-2023 09:25 PM (Last edited 01-17-2023 09:30 PM ) in
TabletsHello pjanina,
Sorry to hear that, about your experience with your Samsung Galaxy Tab S8 having issues with book cover keyboard while using messenger apps and we apologize for the inconvenience it caused you.
- Navigate to and open Settings, and then scroll and tap Apps.
- Tap the sort icon and then tap the switch next to Show system apps, and then tap OK.
- Search for or scroll to Samsung Keyboard, and then tap it.
- Tap Force stop.
- On the same screen, tap Storage.
- Tap Clear data, and then tap OK . This will erase all your keyboard settings, including saved words.
D) Check your Book Cover Keyboard for any signs of damage.
Also, you can submit an error report through Samsung Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Bluetooth".
Step 4. Describe the problem in details and SEND.
How to submit an error report on Samsung Members app? | Samsung PH
If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung Engineers/Technicians are competent to assess your device and offer solutions to restore it up to optimum performance.
https://www.samsung.com/ph/support/service-center/
For more assistance, you may contact us on our online Samsung support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
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01-17-2023 10:09 PM in
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01-17-2023 11:50 PM in
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01-17-2023 11:53 PM in
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01-17-2023 11:58 PM in
TabletsHello pjanina,
If it not too much to ask, would you mind sharing your resolution here.
Thanks.
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01-18-2023 12:12 AM (Last edited 01-18-2023 12:12 AM ) in
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