Samsung S9 FE fingerprint sensor not working

[Ren1925]

Just bought my tablet around April 2024.

Suddenly my tablet's fingerprint sensor not working

Did a hard reset

Accessibility reset, settings reset, update

Sometimes it comes back to normal, then i notice that when i put back the samsung tab case freebie, it will not work again.

When it works, fingerprint sensor registers my new fingerprint like normal. What's happening? 

[Ren1925]

I did the diagnostic tool fingerprint and it was okay lol. Weird samsung

[Ren1925]

Hayyyys. So weird samsung. I know this isnt hardware problem, because when i remove the case, then fingerprint is back, i remove the existing fingerprint then add new again, sensor works well. Then later on, sensor will not work again!

[Weirdsong]

Hope someone can help you. Experiencing the same too. Whats happening????????

[Ren1925]

Help your loyal samsung fan boi here, getting back the tab for repair is a toxic process and we dont have a repair shop in here, ordered this online!

[Ren1925]

Wala po bang nakakaexperience ng ganito? 

[Ren1925]

Hello anybody there????????

[Ren1925]

Someone please help me

[TeamGalaxyBianx]

That sounds frustrating, Ren1925. For this issue, we recommend that you visit a nearby service center to have your device diagnosed and repaired. ⚙

You can find the nearest service center to you here: http://smsng.co/SCLocator-SM 📍

📱 We also made it easy for you to book your appointment! You may do so directly from the Support tab on your Samsung Members app.

🛵 If you're from Metro Manila and cannot find the time to personally visit a service center, you can have it picked up*!

To book your pickup, you may call the following numbers:

#GALAXY (#425299) - Toll-free, all networks
(02) 8 422-2111 - Standard Landline

*Galaxy pickup is free ONLY for flagship devices. Service fee applies to other models and varies per service center.

[Ren1925]

Ang hassle naman po niyan, gusto ko ireturn kahit hassle, pero dumagdag pa yung walang service center. Nasa probinsya ako ng Ilocos Sur. Gusto ko nalang ipa pick up, tapos hassle na naman, landline lang?!