carlrharman23
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11-07-2024 03:16 AM in
TabletsI have been unable to resolve a problem I believe has been caused by an update to 6.1.1. Upon, starting up, there are two screens announcing UI 6.1.1 and all the AI features but when pushing the "next" button, I get a blank screen that ultimately times out as unreachable. I have restarted several times and the tablet will not connect to wifi or my phone SmartSwitch so I feel I am in a vicious circle of not being able to complete the update and unable to take back control of my tablet to revert to prior version etc......any tips community?
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Troubadour
Expert Level 2
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11-08-2024 07:01 AM in
Tablets
Google on how to use recovery mode. Then add back apps one at a time and once the issue recurs try deleting/reinstalling the last app.
Also read up on clearing caches, start with Community page, top right, search option, clear cache. Updates sometimes leave in old settings which create a bug.
Also read up on clearing caches, start with Community page, top right, search option, clear cache. Updates sometimes leave in old settings which create a bug.
