Reset and Re-pair Your TV Remote
This is often the most effective solution for remote issues, especially if they started after using a specific feature like Smart View, which can sometimes affect remote connectivity.
For Samsung Smart Remotes (like the SolarCell remote likely with your S95D):
1. Point the remote at the front of your TV.
2. Press and hold the Return and Play/Pause buttons simultaneously for 3 seconds or more.
3. You should see a message on the TV screen indicating that the remote is connecting or pairing. Release the buttons when this appears.
4. Once it says "Pairing Complete," test the down button.
Samsung Remote
Using SmartThings as a Temporary Workaround:
If repairing the remote fails to fix the down button or other button functions, you can use the SmartThings app on your mobile device as a temporary solution.
Open the SmartThings app, select your TV, and use the remote control function to navigate or perform the desired actions.
After using the app, try using the physical remote again, as this may reactivate the button functionality on the remote.
SmartThings app remote
If the SmartThings app fails to realignment, then.
Factory reset.
Thank you.
