Original topic:

28" Oddysey G70B 4K Monitor Issues

(Topic created on: 05-01-2023 04:24 AM)
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Ironjer
Beginner Level 2
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TV & Audio

Hi, In my case too,  28 Oddisey G70B Monitor with 2 days new, the Wake from Sleep over DisplayPort with RTX 3090TI the system locks completly, the only way to back to work is turn off then turn on the PC again, this is a fault of Monitor just happens with this Monitor and when it going to sleep (only monitor).

Another thing, the remote control stop working for example moving in the Menus, the fix? turn off the Monitor (with the power button in the remote control, its the only one working) then turn on again, this happens randomly.

The VRR Control has issues too.

Firmware: 1444.0

Samsung you need to work very hard with your software... Many issues for a Monitor with this Price. 

3 Comments
SamsungClaudette
Community Manager
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TV & Audio

Hello @Ironjer

I am sorry that you are also having this issue. I would like to look into this for you. If you could send an email through to members.au@samsung.com I will have this escalated for you.

Subject Title: SamsungClaudette – 28" Oddysey G70B 4K Monitor Issues <----Please post this in the Email Subject as well as your community handle.

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Kind regards,
SamsungClaudette

Belsy93
Beginner Level 2
TV & Audio

I am also having this issue, and now the monitor doesn't work with my hdmi

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SamsungClaudette
Community Manager
Options
TV & Audio

Hello @Belsy93

I am sorry that you are also having this issue. I would like to look into this for you. If you could send an email through to members.au@samsung.com I will have this escalated for you.

Subject Title: SamsungClaudette – monitor doesn't work with my hdmi <----Please post this in the Email Subject as well as your community handle.

Name

 

Email

 

Contact Number

   

Preferred Call Back Time

 

State of residence

 

Model

 

Serial Number

 

Product Issue

 

 

Kind regards,
SamsungClaudette

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