Original topic:

Dirty Screen Effect On 75" TV - Fix?

(Topic created on: 07-29-2024 02:58 PM)
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RobE968
Beginner Level 2
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TV & Audio

Our  75" TU8000 Crystal UHD 4K Smart TV (model  ua75tu8000wxxy), probably purchased in 2020, is beginning to show patches of Dirty Screen Effect.

Has anyone found a way to tune this out?

There are DSE/Grey Balance pages in Google and on YouTube but nothing that seems to offer a recovery process.

The software is up-to-date and a reset did nothing (except force us to scramble to discover our Netflix log-in).

Having a drive-in size screen is interesting but these smudges that show up when there are pale areas in the picture are annoying.

Suggestions  appreciated, thanks

2 Comments
CasperAUS
Active Level 1
TV & Audio
Sounds like you have screen burn?
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robmulally
Active Level 6
TV & Audio
Do you have any photos of the issue and do you have original purchase receipts?
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