Original topic:

Disable Bluetooth and Wi-Fi on the Samsung QN90A

(Topic created on: 01-03-2022 04:58 PM)
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BusinessBuyer
Beginner Level 2
Options
TV & Audio

Hi, my company is facing this issue with trying to disable Bluetooth and Wi-Fi on our many Samsung TVs (2021 Samsung QN90A) for use in a work environment which can have no radio signals transmitting. They will have to be fully disabled or returned. The closest I've found to an answer are the first two posts on this page or this page but nobody seems to know how to fully disable the radio for Bluetooth and Wi-Fi. Please help because this invloves several devices. Location is Australia. Can someone assist with a fix through maybe a service menu or a Call an Engineer number for Australia?

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4 Comments
TV & Audio
Sounds like they need their engineer/technician to do it for you. Samsung is still on break I believe until tomorrow. Hope you can disable them quickly!
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BusinessBuyer
Beginner Level 2
TV & Audio

Nobody has helped us yet.

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SamsungLaura
Moderator
Moderator
Options
TV & Audio

Good morning @BusinessBuyer, thank you for reaching out. I have raised your query internally to our TV/AV department and will get back to you when I receive a response. 

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SamsungLaura
Moderator
Moderator
Options
TV & Audio

Good afternoon @BusinessBuyer, I have just received a response from our team. Unfortunately this option is not available on the QN90A due to product limitations. 

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