Original topic:

Netflix not loading past 25%

(Topic created on: 04-16-2023 12:42 PM)
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Bel4travel
Beginner Level 2
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TV & Audio

Samsung Series 7 TV. Netflix will not load past 25%. I have unplugged TV. I have unplugged TV  and wifi still nothing. I have signed out of Netflix uninstalled Netflix then reinstalled  and still nothing. I have reset TV and still nothing. I can’t even mirror Netflix from my iPhone to the TV 😔. All other streaming services work fine, so obviously not an internet problem. Any suggestions?

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3 Comments
TV & Audio
Same netflix issue for me tho I'm not using samsung TV.. what i usually do, log out of netflix. Turn off TV, restart internet, then turn the TV on and log in after few minutes. Netflix been acting up for months on our end and I had to do these steps for like 3 times before it loads properly.
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Bel4travel
Beginner Level 2
TV & Audio

Thanks Shelley, I’ve tried this and still no luck😔

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SamsungClaudette
Community Manager
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TV & Audio

Hello @Bel4travel

I am sorry that you are also having this issue. I would like to look into this for you. If you could send an email through to members.au@samsung.com I will have this escalated for you.

Subject Title: SamsungClaudette – Netflix not loading past 25% <----Please post this in the Email Subject as well as your community handle.

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Kind regards,
SamsungClaudette

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