- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-24-2022 09:48 AM in
TV & AudioDespite both models being premium 2021 models, I am assuming I am being dumb, but I am trying to sit the soundbar under the tv ( which has the supplied stand attached) and the soundbar is about 5mm too high to sit under the tv ??
Then because it wont sit under, it also then covers the IR sensor ( not sure if it covers any other audio sensors ?)
Surely this is not the intended design?? I know its a large soundbar, and I only! have a 65 inch panel, but I would have thought that these 2 devices were designed to be used together??
The instruction manual shows you attaching 4 rubber feet and then placing the soundbar on the metal base of the tv stand and it should push back slightly under the tv ???
Any help welcome !
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-24-2022 04:56 PM in
TV & Audio
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
01-25-2022 09:51 AM in
TV & AudioHi there, that's strange. Would you be able to send a photo of the issue so that I may look into this?
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-25-2022 10:57 AM in
TV & Audio
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
01-26-2022 03:21 PM in
TV & AudioHi @Stevewooding, thanks for the attached images. I have reached out internally to our tech team for clarification on the instructions you received.
