Q900A soundbar cant sit under QN90 65 Inch ???

[Stevewooding]

Despite both models being premium 2021 models, I am assuming I am being dumb, but I am trying to sit the soundbar under the tv ( which has the supplied stand attached) and the soundbar is about 5mm too high to sit under the tv ??

Then because it wont sit under, it also then covers the IR sensor ( not sure if it covers any other audio sensors ?) 

Surely this is not the intended design?? I know its a large soundbar, and I only! have a 65 inch panel, but I would have thought that these 2 devices were designed to be used together??

The instruction manual shows you attaching 4 rubber feet and then placing the soundbar on the metal base of the tv stand and it should push back slightly under the tv ???

Any help welcome !

[Dolgogi]

From looking at Samsung's promo images, it seems they place the sound bar in front of the TV.

[SamsungLaura]

Hi there, that's strange. Would you be able to send a photo of the issue so that I may look into this?

[Stevewooding]

Hi Laura thanks for the reply, I am sure the soundbar shouldn't be pushed back under the TV too far,as it would block up firing speakers but it doesn't fit under at all ??? I have placed the rubber feet on the base of soundbar as instructed and these rubber feet sit on the TV stand

[SamsungLaura]

Hi @Stevewooding, thanks for the attached images. I have reached out internally to our tech team for clarification on the instructions you received.