Battery draining fast for Galaxy Watch

[sig_ice]

Have a Gen1 watch and battery drains really fast even on battery saving. Any solutions for this?

[JVT_Jeff_Viral_Tech]

Hi if it's Watch Gen 1 should be around 4 years already right? Recently having this issue only?

[renevous]

In the open market no one able to.change the battery? Cause if go direct samsung... I doubt is going to be cheap for that.. the price may cost almost like getting a new watch... lol

[clloh3005]

I bought a replacement S$20 battery that comes with some free special tools on TB (although abit confusing to get my watch model right). Need to DIY to replace the bloated battery.

[renevous]

Then this rate still reasonable. So long own self replace it and the software still updating everything should be still goog to go

[NaxChua]

Think it would be more worth it to get a Watch 4, 5 or 5 pro than to repair...

Most prob Samsung would not be keeping spare part for Gen 1.

[SamsungNantakkumar]

Hello sig_ice. I am Avinash, from Samsung.

We're sorry for the experience. Can we trouble you to perform the following troubleshooting steps?

1. Restart the watch
- Press and hold the Home/Power button for more than 7 seconds to restart the Galaxy Watch.

2. Check for the Samsung Galaxy Wearable application updates
- Go to Settings
- Tap on Applications
- Select the Samsung Galaxy Wearable application
- Check if the app is in its latest version. Tap on Update if an update is available.

3.
A.) Check for latest software updates on the watch
- Go to Settings
- Select General
- Select Update watch software (The Update watch software option is displayed only when you use the Galaxy Watch without connecting to a mobile device).

B.) Update watch software via phone:
- Galaxy watch app via phone
- select watch model
- General
- Watch software update
- Download and install

4. Back up the data on your watch using the Galaxy Wearable app.
- Launch Galaxy Wearable app
- Tap on Settings
- Tap on About Watch
- Tap on Backup and restore
- Tap on Backup

However, if the issue persists, we strongly suggest you contact our Samsung Care Line at 1800-425-2997 and our experts will be able to advise you accordingly.