Buds2 will not pair with Dell Precision 5690 with Windows 10

[timg11]

The Buds2 work fine with my Pixel 7 phone.

When I try to connect to Windows, I turn off Bluetooth on the phone.

I put the buds in the case and open it and touch both. The inside LED alternates red/green.

Then in Windows I go to Bluetooth Add Device.

I select Galaxy Buds2.

The status changes to "Connecting"  .  Groups of dots appear and move across to the right of "Connecting"

That's it - it never connects, and the the dots go on forever (at least 20 minutes so far).

I've tried several times and get the same result. Connecting forever.

[jamesrred]

I suggest putting both of your Buds in your ears first then activate the pairing mode by touching both of the Buds for 5 seconds or unitl you hear the blips, from there, scan the available Bluetooth devices in your Windows 10 device.

You can also download Galaxy Buds in the Microsoft Store and pair it there.

[timg11]

I think the pairing mode entry has changed for some reason. Here is my experience:

I turn off Bluetooth on my phone and turn off Bluetooth on the computer. There is nothing to connect to. I put the buds in my ears and touch them both - 5 sec, 10 sec, 15 sec. Nothing happens. No blips or any sound.

I put them back in the case and start over. Same result.

I put them back in the case, open it, and touch both buds in the case. The LED inside the buds case alternates red/green.

I turn on Bluetooth in the computer. A windows notification says "connect to Buds 2"?  I say Yes. Windows says connecting. after minute, WIndows says buds are paired. In the windows Bluetooth status I see Galaxy Buds 2 (Paired).

I put the buds in my ears and nothing happens - they don't connect. I click on the device and see an option to connect. Then another notification to confirm connecting. After another minute the device on the Windows Bluetooth settings page says Galaxy Buds 2 (Connected voice music).

At that point Headphone Buds2 Stereo becomes available as an Audio Device and can be used.