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07-07-2022 09:51 PM in
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07-08-2022 01:35 AM in
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07-08-2022 10:34 AM in
Wearables
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07-08-2022 10:29 AM in
WearablesHey @alphoto, where did you purchase the watch from? Could you also confirm whether your software is up to date?
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07-08-2022 10:33 AM in
Wearables
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07-08-2022 02:56 PM (Last edited 07-08-2022 02:57 PM ) in
WearablesThanks @alphoto, in that case, I suggest sending an error repot via the Galaxy Wearable app for this to be looked into.
To send an error report for a wearable, follow these steps:
- Go to Galaxy Wearables app > click on the device desired on the side menu
- In the side menu, tap Contact us > Error reports (in the Get help section)
- Fill in details and the frequency of the issue that you have with the wearable.
- Click send.
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07-08-2022 04:17 PM in
WearablesOtherwise, do the same search on the phone, but from the results screen, tap where it says this device and select your watch instead.
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07-08-2022 04:22 PM in
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07-08-2022 04:25 PM in
Wearables