Solved: Galaxy Buds2 Pro Issue

Anonymous · ‎08-23-2022

Just want to share my 2-3 days of youtube/spotify/video calls using the galaxy buds2 pro..

It keeps on disconnecting and reconnecting everytime I'm using it.

I tried resetting via the app and also the hardware reset but it is still the same.

I also have the issue while walking, it is disconnecting with the notification on my Z Fold 4 that I left it somewhere but it is on my ears the whole time.. geolocation issue?

Of all the truly wireless bluetooth I owned, this is the 1st time I encounter such issue and this is brand new!

I already filed a service center ticket and I wish I will get a replacement. This is disappointing. By the way, 1st time Samsung user here and I came from Apple ecosystem.

butete · ‎08-23-2022

possible buds pro issue, bring it to nearest authorized samsung service center, they may have additional diagnostics and good thing you can maximize the warranty

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Anonymous · ‎08-27-2022

My Samsung Buds2 Pro just got replaced. And I can now say that this better than my previous Airpods Pro. I'm now a happy Samsung customer. Thanks to Samsung technicians for the assist 👍

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Khaled75 · ‎08-23-2022

Try restarting your phone.

Anonymous · ‎08-23-2022

I did all the possible way. Still the same issue

Khaled75 · ‎08-23-2022

Try going into Safe mode.

Khaled75 · ‎08-23-2022

If it didn't work, try wipe cache partition.

Anonymous · ‎08-23-2022

I will try this one. But just to be clear, i also got a new phone (z fold 4) along with the buds2 pro.

Khaled75 · ‎08-23-2022

Did it work?

Anonymous · ‎08-23-2022

Done with wipe cache partition, will get back to you later after hours of testing. Thanks!

Khaled75 · ‎08-23-2022

Ok. Update me when it's fixed.

Anonymous · ‎08-23-2022

5-10 minutes in.. it's still disconnecting and reconnecting and disconnecting... This is defective for sure

Original topic:

Galaxy Buds2 Pro Issue

2 Solutions