Galaxy watch 4

[nivlem]

Anyone here who experience wearing galaxy watch4 when swimming. Mine is not charging and not turning on after i used it. 

[RenZi_22]

It should not have issues as I've been using it when swimming a lot. Btw did you update its OS? Last month there are issues with some users bricking the phone when they fully drained the battery/turned off their Watch4, due to a bug on the software update.

[TeamGalaxyRene]

Sorry to hear that, nivlem, about your Samsung Galaxy Watch 4 not charging and not turning on after using it during swimming.

I highly recommend bringing it to the nearest Samsung Authorized Service Center in order for our Samsung Engineers/Technicians to properly assess your device.

https://www.samsung.com/ph/support/service-center/ 

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)