nivlem
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11-27-2022 10:08 PM in
Wearables
Anyone here who experience wearing galaxy watch4 when swimming. Mine is not charging and not turning on after i used it.
2 Comments
RenZi_22
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11-27-2022 10:24 PM in
Wearables
It should not have issues as I've been using it when swimming a lot. Btw did you update its OS? Last month there are issues with some users bricking the phone when they fully drained the battery/turned off their Watch4, due to a bug on the software update.
TeamGalaxyRene
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11-27-2022 11:13 PM in
WearablesSorry to hear that, nivlem, about your Samsung Galaxy Watch 4 not charging and not turning on after using it during swimming.
I highly recommend bringing it to the nearest Samsung Authorized Service Center in order for our Samsung Engineers/Technicians to properly assess your device.
https://www.samsung.com/ph/support/service-center/
For more assistance, you may contact us on our online Samsung support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
Or contact our Samsung direct hotline numbers below.
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)