GALAXY WATCH 6 DOES NOT DISPLAY CALLER ID

[Snow林雪]

Hi I have just gotten the new galaxy watch 6 and I came across an issue whereby when someone called me, the caller id of that person will just display as number on my watch.

I've checked all the permission is on for all necessary apps and have reset my watch and reconnect them once again prior to this post. 

All contacts are shown in the watch app but the call log still displays number when I checked the app on my watch 

[Snow林雪]

Have you encounter any solution to your issue?

[ddeenniissee]

Has anyone reported this issue to samsung yet?

[Snow林雪]

I did and they asked me to return the watch for warranty. 😂😅

[ddeenniissee]

😔😔

[Members_557lBPF]

Already ask about this:

Hello Samsung. Is there any information regarding this issue? when the patch will be rolled out? I'm starting to feel like there's no point in using a Samsung watch if it can't show who is calling Thank You

And the answer is:

Dear Samsung Customer, Thank you for using Samsung Members Services. Regarding software update on your Watch device. First and foremost we would like to convey a sincere apology for the inconvenience that may have caused. Thank you for taking interest in our products and services.

Providing a consistently great experience is our first priority. Update schedule and eligible models could be changed if we encounter any issues through ongoing review. The update may also be halted for a brief time even after the official update when an emergency fixing is needed. Once the update for your device is ready, you will be notified by our system. This is the information we can convey Best Regards, Samsung Members

 

 

 

[Snow林雪]

Until today, I've given up hoping this issue will get resolve in the future.

[Members_v2P2jZ0]

Is it just me or is it now solved? 

Two days ago it wasn't working, but just now it seems to be okay!

*Edit: Nevermind, it's still an issue, especially for WhatsApp calls. I've already reported a month ago with no resolution*

[Snow林雪]

Nope we all still facing the same issue

[nixd]

I'm having this stupid issue as well. The problem occurs, like the OP mentioned, if the caller has the "+***" country code in their saved number. If that country code is removed, the name appears as it should. It has nothing to do with permissions, faulty devices, factory resets etc.

Since it doesn't make sense to DELETE EACH AND EVERY CONTACT'S COUNTRY CODE ONE BY ONE, Samsung should get its act together and fix this.

[HicProDeo]

Same here with my contacts with the international prefix "+244". I've other contacts with the international prefix "+351" and the name appear normally on the caller ID.

Without any doubt, the problem is related with some international prefixes.