Original topic:

GALAXY WATCH 6 DOES NOT DISPLAY CALLER ID

(Topic created on: 09-04-2023 02:14 AM)
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Snow林雪
Active Level 3
Options
Wearables
Hi I have just gotten the new galaxy watch 6 and I came across an issue whereby when someone called me, the caller id of that person will just display as number on my watch.

I've checked all the permission is on for all necessary apps and have reset my watch and reconnect them once again prior to this post. 

All contacts are shown in the watch app but the call log still displays number when I checked the app on my watch 
53 Comments
Snow林雪
Active Level 3
Wearables
Nope not mine.
0 Likes
SimoBerna
Beginner Level 2
Wearables

Hello,

adding myself in wit this problem.

 

just got galaxy s24 ultra with watch 6. every time i receive a phone call, no matter who from, uk or foreign number, I don't see the name but just the phone number.

 

TheBalach
Active Level 1
Wearables

Still no solution for this?

I'm on Galaxy S24 Uktra and I use Galaxy Watch 6 classic 

Snow林雪
Active Level 3
Wearables
Nope
0 Likes
TheBalach
Active Level 1
Wearables

Interesting thin is that I can see all contacts names properly in Contacts app on my Watch and it shows normal when I call from the Watch or call from the Phone. It just doesn't work for receiving calls.

 

Is it the same for everyone?

Snow林雪
Active Level 3
Wearables
Yes bro is the same with all of us, it seem to be WATCH OS issue rather than phone
sayzus
Beginner Level 2
Wearables

It's utterly scandalous that I'm experiencing the same issue, and Samsung's failure to resolve this problem is beyond frustrating. Despite the Contacts app on my Watch displaying all names correctly, and outgoing calls from both the Watch and Phone working seamlessly, the inability to see contact names during incoming calls is a glaring oversight. It's unacceptable that such a fundamental feature is malfunctioning, and it's even more appalling that Samsung has not addressed this widespread concern. This isn't just a minor inconvenience; it's a significant flaw that undermines the basic functionality and user experience of their devices. Samsung's silence and inaction on this matter are inexcusable. We deserve better, and it's high time Samsung took responsibility for fixing this issue immediately.

TheBalach
Active Level 1
Wearables

 I actually noticed that it does display some names. It's rare but few contact names are displayed. And I can't figure out the difference between those that show up and those that do not....

galmoham
Beginner Level 3
Wearables

Going through all the comments, seems to me like there is no hope.  I am facing same problem. 

0 Likes
moemed
Beginner Level 2
Wearables

Hello everyone,

I want to address an issue many of my friends are experiencing with their Galaxy Watch concerning Caller ID malfunctions. As an IT manager, I've encountered numerous situations that could be resolved with a simple trick. However, in this case, there doesn't seem to be such a solution. It appears to be a software bug, one that I've personally encountered on my Galaxy Watch 6 Classic. This issue needs attention from Samsung's development team for debugging purposes.