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Original topic:

No more samsung products

(Topic created on: 09-15-2024 12:37 PM)
211 Views
pkmaybe
Active Level 1
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Wearables
Today i went to samsung service center to repair my watch 5.this watch screen cover peel off from body but LCD dispaly still work.like below picture.i buy this watch still less than 1.5 years(i bought it on 22 March last year) but because it more than 1 year so no more warranty.they told me need replace whole LCD panel it may cost around SGD300.i think this watch value is less than SGD300 now. so i give up to repair.

image

I just want to share my feeling during this 1.5 years i use this watch, 2 major things happen to it :
1.watch suddenly become pitch black in last September.they told me motherboard was burn after i wnet to service center.no choice to change motherboard.
2 .it was like above photo showing.it happened in this month.
Within less 2 years 2 major case happen to my watch.it is because i am not lucky or watch quality?it is hard to trust this product any more.

 
3 Comments
SamsungNantakkumar
Moderator
Moderator
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Wearables

Hi pkmaybe,

This is Nantakkumar from the Samsung Members team. 

​Sorry to hear you're facing this issue. We would like to find out more and assist you. 

I have directly messaged you through Samsung Members. Could I trouble you to reply my message with your contact details so that we can reach out for further investigation?

Thank you!

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jamesbob
Active Level 7
Wearables
Did you over charge your watch a lot of times?
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pkmaybe
Active Level 1
Wearables
No.never over charge this watch.normally i see battery level low i will start to charge till full.i never charge it when i sleep at night.
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