S21 ULTRA

[dranreb26]

Meron nabang naka pag update ng sept 1 2021 security patch ditp ng s21 ultra?. Kasi until now wala pa yung akin . Sana meron mag reply. 

Salamat po!!!

[Harri_s95]

Try to update it via smart switch app from your pc/laptop.

[TechTalker]

carrier locked siguro phone mo, mas matagal dating ng updates ng mga carrier locked phones dito sa PH.

[dranreb26]

Yes naka plan sa globe. Kaya po siguro

[TechTalker]

dumadaan pa kasi kay carrier ang updates pagka naka carrier locked since may adjustment pa silang ginagawa kaya nalilate unlike pag unlocked, direct from samsung ang updates 😉

[Tangeriine]

Hi sorry i got curious, I was just reading here in the community. What do u mean by carrier locked? I had bought mine in a samsung store but honestly, today lang dumating yung update for sept 1. And I have noticed that everytime there's phone update, I'm like sort of behind ? I'm using the same unit, s21 ultra 5g. Is there any tips/suggestion abt this?

[TechTalker]

Sept 1 update was released last Sept. 9 .. maybe you've been waiting for it to appear in your notification kaya ngayon lang dumating, you can manually check & download it sa settings under Software Update ..

As for the carrier locked, those are phones that are integrated with telecom companies eg. Smart & Globe and are locked to be using only their carriers data services.

[Tangeriine]

Hate to admit but yes haha I'm just waiting to be notified. Will do this next time. Thanks for the response!

[dranreb26]

Thank for the further explanation. Its help a lot to know everything... 🥰🥰🥰

[SamsungRightCare]

Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll-free: 1-800-10-726-7864 Globe Toll-Free: 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM).

As for your concern and as per the suggestion of your fellow members here, updates get delayed usually when the device is network locked since the update goes through the network provider first before they roll it out to their subscribers. You may though get in touch with your network provider to make a follow-up or check if they have rolled out the latest update for your devices. Hope to have helped you, and have your concern resolved. Stay safe and have an awesome week ahead.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.