Samsung

[DaveSup]

Shocking no customer support

[PAT09]

Any issues on a particular Samsung product?

[DaveSup]

Samsung z fold 6 broke in less than 2 months. Had the fold 2 and 4 and were great but have been in contact with Samsung several times explaining i don't want the phone repaired, I want refund every time I get the same answer
Sorry sir we will escalate this to the relevant team.

[PAT09]

Did you go to the Samsung Customer Service Plaza in Rosedale? Where did you purchase your device?

Anyway, how did your Fold 6 break? Is it the main screen?

[DaveSup]

I opened the phone and it had a thick black line through the screen, sent it in and they said won't be covered and sent a pic of half the screen excluding the tick black line. And said it was physical damage.

[DaveSup]

Pictures I took.

[DaveSup]

Repair center pictures sent to me!!