Original topic:

Apps running in background

(Topic created on: 05-08-2021 12:55 AM)
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freogirl
Beginner Level 2
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where can I find what is running in the background on my phone. my battery seems to be running I ng down fast and the phone is only 3 months old.

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SamsungJon
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Hi @freogirl, there's a couple steps you can take to check the battery health of your device:

 

- Do an interactive check, which will tell you if there are any internal issues or deviations with your battery. To do this, open the Samsung Members app > Get help > Interactive checks > Battery. If Life or Capacity shows up blue, your battery is working at typical capacity. If yellow or red, I would recommend sending an Error report through the Samsung Members app. 

 

- If you want to check and change how your battery is being used in your device, you can do this through Settings> Battery and device care > Battery. This can definitely help with battery performance.

 

You can check out this link for more information: https://www.samsung.com/au/support/galaxy-battery/optimisation/

 

Let us know if this helps!

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Randyl
Beginner Level 2
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I have an app which is running in background and no matter what I do using Device care etc I cannot find it.
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SamsungJon
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Hi @Randyl, does this still happen after restarting your device? 

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