Original topic:

Help with purchasing with gift card from Samsung Online Shop

(Topic created on: 04-03-2024 09:00 PM)
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akula17
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Hi, I'm trying to buy a Watch6 Classic from the Samsung Online Education Shop. I'd like to use 2 separate VISA gift cards (both the non-embossed, non-rechargeable kind) to pay about half the amount, and the rest with my credit card. Unfortunately it doesn't seem to accept either of the gift cards. For one of the cards I get a "Triple D secure" error, and for the other it just says it's unable to process it. Can anyone help? 

I'm open to walking into a Samsung Store, but I'm not sure if my education store discount still applies if I go in person.

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Not sure if it could be a visa gift card issue, but have you tried using a different browser?
akula17
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Yes, I've tried Chrome, Edge, and the app and none of them worked. 

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Hmm that's weird. As long as the card is activated and has funds, it should work, as it's part of visa. And Samsung definitely accepts Visa. Might have to buzz the provider for the gift card and suss it out if there's an issue