I'm having an issue giving mobile security access to web guard, fraud buster and pay guard. Every time I click to give it access, it takes me to the Accessibility screen in Settings. There is no option to give it access in there other than the standard one which is already confirmed.
Hi CrisisCore, that's strange. I am unsure why it would loop you back to your accessibility settings.
I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated. Error reports are sent to our team to identify any deviations in your device performance, once analysed, our team will get back to you with a response to advise further.
To send an error report:
Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.
