Original topic:

Not receiving messages

(Topic created on: 12-14-2021 09:34 PM)
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BigH13
Active Level 2
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Whilst using the stock Samsung Messages app, I cannot receive any messages from my friends who use Google Messages 
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SamboMambo
Active Level 3
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Tried Google messages
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BigH13
Active Level 2
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I've always used Google Messages but wanted to swap back to the stock Samsung messages as it's more updated with the new One U.I 4
SamboMambo
Active Level 3
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Ahh ok you using Android 12 . Yes looks ok why I wanted to update
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BigH13
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Yeah on A12. New features are only on Samsung messages and not Google.
Muks
Active Level 3
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Have you tried toggling the "chat features" option in the settings of the messages app?
BigH13
Active Level 2
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Yeah I've trying toggling that a few times. Doesn't fix unfortunately.
SamboMambo
Active Level 3
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My friend has the 12. S21. Had to play about in message settings a little. I noticed had 2 Sim slots in the settings. Could look there
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Catkit
Active Level 2
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Try resetting (delink and relink). Or use Google, no app. Then set it up on your hone page
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SamsungLaura
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Hi @BigH13, that's strange. Have you tried: 

1. Tap and hold messages > App info > Storage > Clear cache

2. Settings > Software update > Download and install

Let me know how this goes. 

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