Random static noise coming from speakers

[hmmm2334]

Why is there a loud static crackling noise coming from my speaker?  To turn it off I have to adjust my audio? It's so ra Dom.and only started happening 2 weeks ago.

[SamsungJon]

Hi @hmmm2334, what device do you own which is experiencing this issue?

[hmmm2334]

S21 the smaller phone

[SamsungLaura]

Hi @hmmm2334, I am sorry to hear about the issue you have been experiencing. Please ensure your software is up-to-date before trying the following speaker test: 

Open Phone app > Dial pad > Dial *#0*# > tap on speaker to test each speaker.

If the issue still occurs,  I recommend for you to head into your nearest authorised service centre with your proof of purchase so that we can take a closer look into this. Please be aware that due to our Privacy Policy, your device may be factory reset before being assessed.

Hope this helps! 

[hmmm2334]

Ok ill take it back in. I have already updated software device twice and nothing happened. Not looking forward. Thank you for your help

[SamsungLaura]

No worries, to find your closest service centre and book an appointment or send your device via post, click here: https://www.samsung.com/au/support/your-service/main

[hmmm2334]

Thank you