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03-17-2022 01:34 AM (Last edited 03-17-2022 10:07 PM ) in
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03-17-2022 09:27 AM (Last edited 03-17-2022 09:31 AM ) in
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03-17-2022 03:11 PM in
DiscussionHi User247, thanks for reaching bringing this to our attention. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports are sent to our team to identify any deviations in your device performance, once analysed, our team will get back to you with a response to advise further.
To send an error report:
Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.
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03-17-2022 10:06 PM in
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