Returning a Samsung Product - Not been able to return since Oct 2021

[wanttoreturn]

Hi there,

Is there another way to return a Samsung product purchased from the online store?

I've still not managed to return the SSD posted earlier even though I've contacted members.au@samsung.com as suggested

https://r1.community.samsung.com/t5/discussion/returning-a-product-purchased-from-the-online-store/m...

Please help!!

[Jodsta]

Do you have a Samsung store nearby?
You may be able to talk them face to face about your product

[SamsungLaura]

Hi @wanttoreturn, I do apologise for the delay in getting your device returned. I received your email earlier today and requested an update from our e-Commerce team regarding your return package and will let you know when I receive an update on your case.