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‎05-10-2023 04:15 PM in
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‎05-11-2023 11:16 AM in
DiscussionHey @mycrapyzflip3
I am sorry to hear that you are having this issue. Based on what you've described, I recommend for you to head into your nearest authorised service centre with your proof of purchase so that we can take a closer look into this. Please be aware that due to our Privacy Policy, your device may be factory reset before being assessed. I highly recommend backing up your device via Smart Switch, OneDrive and/or Google to ensure none of your data is lost.
For more information on how to back up your device: https://www.samsung.com/au/support/mobile-devices/back-up-samsung-device/
To book an appointment prior to heading in-store or to drop off your device via Australia Post: https://www.samsung.com/au/support/your-service/main
To find your nearest store: https://www.samsung.com/au/samsungstore/
Kind reagards,
SamsungClaudette
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‎07-28-2023 01:07 PM in
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‎07-28-2023 01:17 PM in
DiscussionThe screen protector has been changed twice through their authorised service repair provider that's when I could no longer use it as a flip phone so **bleep** and I feel Samsung really need to be held accountable! Consumer protection need to jump on Samsung for selling something that is really not a satisfactory product
