This morning I noticed that my Z Fold 3 was getting very warm and the battery was draining excessively fast. Whilst at the same time my Galaxy Watch4 Manager app was continually crashing, and Bixby was continually using location services. This caused a 22% battery drain for 26 minutes screen on time. After uninstalling the Watch Manager, Buds Manager and Wearable apps, it seems to fixed the issue. Has anyone else experienced the same? Hopefully, there an update soon.
Same, I had issues with Samsung Free app crashing. Android 12 broke some of my applications and required a clean factory reset 🙃 now it's back to normal
Hi @AndrewC70 and @VueeyLe, that's strange. Thank you for bringing this to our attention.
If you experience the issue again, please send this through as an error report from both Samsung Members and Galaxy Wearable for our research and development team to look into.
To send an error report:
Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.
To send an error report for a wearable, follow these steps:
Go to Galaxy Wearables app > click on the device desired on the side menu
In the side menu, tap Contact us > Error reports (in the Get help section)
Fill in details and the frequency of the issue that you have with the wearable.
I had logged it this morning. I attempted to reinstall the Galaxy Wearables app this afternoon. After being forced to uninstall it this morning to stop the heating and battery drain issue. When connecting to my Watch 4 it instantly crashed. Immediately causing the heat issue and battery drain again. I have had to uninstall the app as it does not function at all. Or at the Galaxy Watch 4 Manager, it installs. I will have to leave it uninstalled until a fix is issued.
@AndrewC70 If it happens again, definitely send through and error report, if you didn't this time.
To send an error report: Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.
I haven't experienced that with my Fold3 & Watch4 Classic or Buds Pro. But I also don't use Bixby, if that's the cause.
