Had the worst customer service experience from Samsung to date. Very rude employee over the line and couldnt even get a word in as I was spoken over the moment I spoke. Got transferred to the wrong line and as I tried to explain my problem, she doesn't bother to listen and tells me to call again to the right department.
You can call Samsung and talk to them about your problem; they'll try to help more. And don't worry, because there are more kind employees than there are rude ones.
Could you please send us an email at members.au@samsung.com with the details listed below and we will raise it to the relevant departments and make sure that this doesn't happen!
Name: Phone Number: Date and time of call: Name of Customer Service Agent:
