Z Flip 3 battery with One UI 5.1

[SteveBrod]

Is anyone else suffering battery issues since the update?

Mine gets down to 70% and then drops to zero.

It tells me it will take 2 hours ro recharge, then takes about 20 minutes.

[SamsungClaudette]

Hey @SteveBrod

I am sorry to hear you are having this issue. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analyzed, our team will get back to you with a response to advise further steps.

To send an error report:
Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.

Kind Regards,

SamsungClaudette

[SteveBrod]

Done that. No response. I can't be the only one having this problem.

[SteveBrod]

3 times in one day!!!

[SamsungClaudette]

Hello @SteveBrod 

It doesn't look like you have sent in any error reports. Could you please try again and wait till your phone sends the error report before closing the app. 

Kind Regards,
SamsungClaudette

[SteveBrod]

I send them in every time they pop up.

[SteveBrod]

It takes longer than that to get some charge into the phone

[SteveBrod]

Found a solution.
Disable Samsung Keyboard!!
Use Microsoft instead.
Seems to work.

[SamsungClaudette]

Hey @SteveBrod

Thank you for sharing your solution. 

Kind Regards,
SamsungClaudette