Original topic:

A50 apps can't connect to internet

(Topic created on: 05-22-2021 11:55 AM)
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likkai
Beginner Level 3
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Galaxy A

Sometimes random app can't connect to the internet. Only 1 app can't connect to the internet most of the time. The only way to fix that is performing a restart but that is very annoying. Mobile network and wifi both work in non-affected apps. It is not the app's fault as it appears randomly and this is not the first time. Performed a factory reset weeks ago but it appears again. I tried to contact through live chat but it keeps on telling me to fill the required field but all of them are filled. 

 

 

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Galaxy A
Samsung usually makes problem for old phones so that they will buy new phones
likkai
Beginner Level 3
Galaxy A
UPDATE: Screenshots above showed that when wi-fi is connected, some apps can't access to the internet while another can without connecting to any VPN that blocks wi-fi access.
Google is not the only apps affected by this, it includes WhatsApp, Messenger, Facebook, Instagram and OneDrive. It happens randomly and still no fix up until nowScreenshot_20210522-115212_Google.pngScreenshot_20210522-115220_Chrome.png
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