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07-31-2021 06:10 PM in
Galaxy A- Mark as New
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07-31-2021 07:41 PM in
Galaxy AHi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll-free: 1-800-10-726-7864 Globe Toll-Free: 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM).
With regards to your concern, is your device updated with the latest software version? Also, do perform CLEAR CACHE PARTITION on your device via SAFE MODE.
HardReset.info:
How to Wipe Cache in SAMSUNG Galaxy A50s?
- At the very beginning hold down the Power key for a few seconds and from the menu restart mobile.
- When the SAMSUNG Galaxy logo pops up push the Volume Up + Power button for a couple of seconds.
- Release all keys when you see Recovery Mode on the screen.
- Now choose wipe cache partition by using Volume keys to scroll down and the Power button to confirm that.
- HardReset.info: When the process is ended choose to reboot the system now with the Power key.
Hope this helps! Feel free to call us for further technical assistance! 😊
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. 😀
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12-03-2022 06:46 PM in
Galaxy A- Mark as New
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12-03-2022 08:44 PM in
Galaxy A