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Original topic:

Ask question about the update for My Galaxy A31

(Topic created on: 01-15-2023 09:24 PM)
Active Level 6
Galaxy A
Ive been noticing that some of the Other models of the galaxy a31 already been updated since october/December/january.. But Mine still haven't got any update since July..

Idk but.. Ive been dealing with huge bugs, and A friend of mine that has the same phone as mine Perform well after he received an update this month.. Other performance issues bugs got fixed on him while mine is still here?

BTW my phone model is (SM-A315N SKC)
1 Comment
Galaxy A

Hello Adriel92,

Thanks for your inquiry here.

Your Samsung Galaxy A31 is a South Korean variant phone. You may check from time to time the available software updates as follows.

Step 1. Go to Settings > Software update.
Step 2. Tap on Download and install.
Step 3. Follow the on-screen instructions.
Step 4. Reset your device.
Samsung places the utmost importance on providing Galaxy users with the latest mobile experiences possible as long as hardware specifications for upgrades are met and the experience can be optimized. Galaxy devices not eligible to receive four generations of One UI upgrades are still supported with up to three generations of One UI upgrades, an improvement over the two generations previously offered.
Monthly, quarterly and biannual firmware security updates will include patches for Android OS related security issues released by Google, as well as, patches for Samsung-specific security issues.
While we do our best to release the latest software updates for all applicable devices and services as soon as possible, rollouts and release times may vary depending on device version and model or service version, country/region, and network.

For more assistance, you may contact us on our online Samsung support channels below. 

Or contact our Samsung direct hotline numbers below.
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)