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Original topic:

Bluetooth Connectivity Issues Android 11

(Topic created on: 12-07-2021 06:22 AM)
911 Views
Kgmamba24
Beginner Level 3
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‎08-28-2021 07:20 AM in 

Galaxy A
Guys who is currently experiencing bluetooth connectivity problem after updating Android 11?🤔
I noticed to my A71 phone that everytime when I connect to a bluetooth headset/speaker it suddenly turn on and off itself the Bluetooth Icon in the notification panel. But when I restart my phone it is fixed and got connected to bluetooth device.
I did this everytime when I connect to bluetooth device. Any tips on how to fix this bluetooth issue in Android 11?


3 Comments
SamsungRightCare
Community Manager
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‎08-28-2021 06:21 PM in 

Galaxy A

Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll-free: 1-800-10-726-7864 Globe Toll-Free: 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM).

As for your concern, have you tried to do a CLEAR CACHE PARTITION on your device via RECOVERY/SAFE MODE? (https://www.hardreset.info/devices/samsung/samsung-galaxy-a71/wipe-cache/)

Remember to regularly clear the cache partition of your device every after an update to refresh the system and avoid unwanted performance bugs. Hope this helps! Stay safe and enjoy the weekend! 😊

maryanore
Beginner Level 2
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‎12-07-2021 06:22 AM in 

Galaxy A
Hi! I'm mary my wifi and bluetooth is not turning on...what will i do?
SamsungRightCare
Community Manager
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‎12-07-2021 06:12 PM in 

Galaxy A

Hello there, Mary! Have you tried to reset your network settings?

How to reset network settings
  1. From the home screen, swipe up to open the menu.
  2. Tap Settings.
  3. Tap General management.
  4. Tap Reset.
  5. Tap Reset network settings.
  6. Tap Reset settings.
  7. Tap Reset.. After the network settings on your Samsung phone have been reset, you might have to reconfigure certain settings, such as Wi-Fi. 
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