Since the Android 11 update my Bluetooth stops working. It is running, but when I scan there are no Bluetooth devices available.
When I do a Reset Network, it starts working again and I see all my Bluetooth devices. Unfortunately this only stays working for a few hours & then I have to reset Network settings & reconfig everything again. Fun. Any way to downgrade?
Hi there, are you receiving any prompts or pop-ups when it disconnects?
To start I would recommend clearing data from the app in the phone's settings:
Settings>Apps> ⋮>show system apps>Bluetooth>storage>clear cache.
If this does not work, I also suggest sending an Error Report via the Samsung Members app and attaching log data for analysis. I recommend sending these error reports within 2-3 minutes of the issue occurring. To do this:
Open Samsung Members > Get Help > Error Report > Bluetooth > Describe issue and frequency > Tick 'send log data' > Send.
Thanks for the prompt response. There is no prompt or pop-up to indicate when the problem occurs. Of course this makes it difficult to produce an error report within minutes of the problem occurring.
As suggested I tried deleting the Bluetooth Cache when the problem occurred, but this did not work on its own. Combined with the network reset it worked, but the problem still keeps happening. I will continue with resets when problem happens and produce an error report as close as I can to knowing when it happens. I feel like the time between needing a reset is a little longer now. Nearly up to 4 hours now and still working yay. Will update again later. Cheers
