Original topic:

Bluetooth unable to turn on A23

(Topic created on: 10-20-2022 08:10 AM)
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rhi05
Beginner Level 2
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Galaxy A
Anyone have any tips? Done everything Google has suggested. Still getting Bluetooth not responding error notifications. Phone is a week old. Was working great until the latest update!
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1 Comment
SamsungLaura
Moderator
Moderator
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Galaxy A

Hi @thi05, thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.

To send an error report:
Samsung Members app > Get help > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.