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Original topic:

Can't update Group Sharing in Galaxy Store

(Topic created on: 03-04-2023 02:43 PM)
2451 Views
Khaled75
Expert Level 5
Options
Galaxy A
Please help me! When I try to update Group Sharing in Galaxy Store, it doesn't complete and gives me the error "Installation failed. Try later".

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15 Comments
Galaxy A
mine updated, possible your connectionScreenshot_20230304_193223_Galaxy Store.jpgScreenshot_20230304_193240_Galaxy Store.jpg
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Khaled75
Expert Level 5
Galaxy A
My Wi-Fi network is good. It's giving me error -112.
Galaxy A
clear cache data galaxy store?
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Khaled75
Expert Level 5
Galaxy A
It's still showing the sam error.Screenshot_20230304_184914_Galaxy Store_1000003130_1677926954.jpg
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Galaxy A
can we try on data connection to download?
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Duchess1
Beginner Level 4
Galaxy A

Same issue for me! Get same response when trying to update on my Samsung Galaxy Tab A7 light!

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TeamGalaxyRene
Moderator
Moderator
Options
Galaxy A

Hello Khaled75,

Thanks for letting us know here about your experience with your beloved Samsung Galaxy phone having issues with the failed installation, and we apologize for the inconvenience it caused you.

Have you tried checking out the space in your device's temporary files folder? Try deleting some files to free up some space.

You can try it after some time and let us know if it's successful or not.

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
 
Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!
 
Stay safe and have a nice day ahead! Thanks for contacting Samsung.

 

 

 

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Duchess1
Beginner Level 4
Galaxy A

Same issue for me! Get same response when trying to update on my Samsung Galaxy Tab A7 light!

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digiphys
Beginner Level 2
Galaxy A

I have exactly the same problem. 

Rebooting the device, re-updating does not fix this problem. I have tried.
I have also trying clearing 'Galaxy Store' app cache. But I still have the same issue.

Samsung, please fix this, it is already 6 weeks we have this issue.

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