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Original topic:

UPDATE: SAMSUNG GALAXY A11 FREEZING ISSUES AFTER UPDATING TO A NEW SOFTWARE

(Topic created on: 10-21-2022 09:41 AM)
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rylai
Active Level 3
Options
Galaxy A
Okay! So my problem was fixed. The freezing stops. I first tried Wipe Cache Partition, it minimizes the freezing but again, it didn't fully resolves the problem but it minimizes. Heheh. 2nd one, I tried Factory Data Reset, take note:PLEASE BACK UP EVERYTHING BEFORE DOING THIS. IT WILL DELETE EVERYTHING ON YOUR PHONE. YOU WILL GO AGAIN FROM THE START AFTER THE RESET. So, yeah! I backed up everything and then did the reset. It definitely solves the problem. If you're also having issues after the software update, you can try this options. Thanks so much for the help from my previous post. I forgot their usernames here haha. But yeah THEY HELPED ME!!! IM JUST SHARING IT. HEHEHE.

1 Solution


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Solution
butete
Expert Level 5
Galaxy A
great to hear the issue being resolved.

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4 Comments
Solution
butete
Expert Level 5
Galaxy A
great to hear the issue being resolved.
SamsungRightCare
Community Manager
Options
Galaxy A

Thank you, rylai, for your positive feedback and the quick fix you provided to solve your Samsung Galaxy A11 that hangs.

jamesrred
Expert Level 1
Galaxy A
Yey! Glad that the issue you're facing is fixed! 🥳
BaDT3P
Active Level 3
Galaxy A
Ghost touch how can i fix?no dents and crack lcd..
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