Can't update Group Sharing in Galaxy Store

[Khaled75]

Please help me! When I try to update Group Sharing in Galaxy Store, it doesn't complete and gives me the error "Installation failed. Try later".

[TeamGalaxyRene]

Hello digiphys,

Thank you for sharing your similar experience with the available Group Share app updates failing to install. 

Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install.

Step 3. Follow the on-screen instructions.

May I add to ensure to check the permission of Group Sharing apps as follows.

Step 1. Go to the Settings, and then select the Group Sharing Apps menu.

Step 2.  Tap on the more options (three vertical dots) icon.

Step 3. Choose the Permission manager.

Step 4. You can check the list of permissions. Select the feature for which you want to check permissions. 

If that doesn't fix the problem, you may submit an error report through the Samsung Members app as follows:

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Application".

Step 4. Describe the problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

[Khaled75]

Are you using low-end Galaxy A series?

[Reiverone]

I have exactly same.problem om A12 , cache cleared, appx 60 per cent storage free - something is definitely incompatible ! C'mon Samsung this is not good !

[GazHo]

I'm also experiencing the exact same issue. Have reported to Samsung accordingly. 

[Hehorne741]

I fixed it by removing all permissions and then uninstalling latest update. Then I went into galaxy store and had it check for any software updates not just update for group sharing. I then updated software which in turn downloaded group sharing. McAfee scanned install and deemed it safe. 

Hope this helps

[BloomFan282]

I like the font, what font is it?