Original topic:

Chat services registration failed, unable to send receive sms

(Topic created on: 10-18-2023 01:45 AM)
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RealFinnnn
Beginner Level 2
Options
Galaxy A
I got back from a European trip a few months ago and haven't been able to get text messages since I got back. Chat services got reset and now when I go into my messages app and try to enable chat services I get a brief pop up saying registration failed. What should I do?
4 REPLIES 4
Troubadour
Expert Level 2
Galaxy A
One thing to try. Go to System, Apps, search for Messages, Storage, clear data and cache (you lose settings doing this). Restart. I don't have Chat services, so if you have an app called Chat services do the same process thete. Restart.
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RealFinnnn
Beginner Level 2
Galaxy A
chat services is a setting in samsung messages app, in the message app go to settings then chay settings then it's called chat services, it's turned on now, however my messages still arent sending to others
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Troubadour
Expert Level 2
Galaxy A
If you haven't cleared the cache and data in the messages app you might need to do that. HOWEVER ypu would lose your messages history so you might need to Gopgle on how to ssve messages.
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SamsungClaudette
Community Manager
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Galaxy A

Hey @Troubadour 

Thank you for your help. Really appreciate it.

Kind Regards,

SamsungClaudette

 

 

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