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Original topic:

Edge panel

(Topic created on: 01-24-2023 02:09 AM)
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missreyn
Active Level 1
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Galaxy A
My edge panel was gone after i update tong A13 ko , can u help me
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12 Comments
TeamGalaxyRene
Moderator
Moderator
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Galaxy A

Hello missreyn,

Sorry to hear that, about your experience with the recent updates on your Samsung Galaxy A13 having issues of missing Edge panel and we apologize for the inconvenience it caused you.

Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
 
Step 1. Go to Settings > Software update.
 
Step 2. Tap on Download and install.
 
Step 3. Follow the on-screen instructions.
 
Step 4. Reset your device.
 
 
With so many apps and features on your phone and tablet, sometimes it takes a while to find what you need. Kind of like speed dial, the Edge panels on your Galaxy device let you access your favorite apps and content quickly and easily. And to make things better, you can add, remove, or download Edge panels any time you want.
 
Note: If a panel is missing, it has been turned off or moved. You can check your Edge panel preferences by navigating to Settings, then tapping Display, and then tapping Edge panels.
 
Add or remove Edge panels.
 
Step 1. To open up the menu, swipe left on the Edge panel handle; it's a gray tab on the right side of the screen.

Step 2. Then, tap the Settings icon (it looks like a gear) located to the left of the panel.

Step 3. Select or deselect the edge panel you want to add or remove. You can select up to ten Edge panels.

Step 4. You can also download additional panels.
 
 

Also, you can submit an error report through Samsung Members app as follows:

 

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Settings/System".

Step 4. Describe the problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

 

For more assistance and guidance, you may contact us on our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
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missreyn
Active Level 1
Galaxy A
Wala po akong masyadong dina dl ng madami dito ,di po ako nag lalagay ng games dito. ,nag update lang nawala na
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Irvin42
Active Level 4
Galaxy A
Bakit kaya?
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