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12-09-2022 04:52 AM in
Galaxy ASolved! Go to Solution.
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12-09-2022 05:14 AM (Last edited 12-09-2022 05:14 AM ) in
Galaxy AIts recommended to factory reset your phone after major update if you encounter bugs/issues. I factory reset mine, 2 days after I upgrade to One UI 5.
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12-09-2022 05:41 AM (Last edited 12-09-2022 05:42 AM ) in
Galaxy AFor example, you updated your phone to One UI 5. If you do a factory reset, it will not go back to One UI 4.x.
It will wipe everything like it was a new phone but it will not downgrade the firmware version on your smartphone.
If your data is backed up and you're okay in clearing the extra data then yes it is okay to do a factory reset.
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12-09-2022 05:14 AM (Last edited 12-09-2022 05:14 AM ) in
Galaxy AIts recommended to factory reset your phone after major update if you encounter bugs/issues. I factory reset mine, 2 days after I upgrade to One UI 5.
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12-09-2022 06:39 AM in
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12-09-2022 05:41 AM (Last edited 12-09-2022 05:42 AM ) in
Galaxy AFor example, you updated your phone to One UI 5. If you do a factory reset, it will not go back to One UI 4.x.
It will wipe everything like it was a new phone but it will not downgrade the firmware version on your smartphone.
If your data is backed up and you're okay in clearing the extra data then yes it is okay to do a factory reset.
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12-09-2022 06:39 AM in
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12-09-2022 04:04 PM in
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12-10-2022 10:44 PM in
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12-10-2022 11:17 PM in
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12-11-2022 11:16 AM in
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12-11-2022 09:59 PM in
Galaxy AThank you, karlos_, for your inquiry here.
The replies of our dear Samsung members here, are correct. And may I add to ensure backing-up your files before doing a factory reset.
For more assistance, you may contact us on our online Samsung support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
