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Original topic:

Full Screen Bug

(Topic created on: 04-13-2021 02:31 AM)
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Tineyyy
Active Level 1
Options
Galaxy A
Every time I watch in full screen, the window suddenly minimizes or closes. Anyone experiencing the same issue? Send help huhu

1 Solution


Accepted Solutions
Solution
kylecdrck
Active Level 5
Galaxy A
Okay try this. Plug in your phone to your PC via USB-C or plug in a USB-C headset. Turn off your device then turn it on by press and holding

Power + Up Volume + (Bixby if any)

For a few seconds. Then perform a wipe cache partition, and then click Repair Apps (if present, if not, select reboot)

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7 REPLIES 7
kylecdrck
Active Level 5
Galaxy A
Does it happen on all apps?
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Tineyyy
Active Level 1
Galaxy A
netflix, youtube and samsung internet. basically, any app where i watch videos in full screen and landscape mode :(
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kylecdrck
Active Level 5
Galaxy A
May I know what is your current android version?
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Tineyyy
Active Level 1
Galaxy A
Android 11

clipboard_image_1618381893537_1618381893537.jpg

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Solution
kylecdrck
Active Level 5
Galaxy A
Okay try this. Plug in your phone to your PC via USB-C or plug in a USB-C headset. Turn off your device then turn it on by press and holding

Power + Up Volume + (Bixby if any)

For a few seconds. Then perform a wipe cache partition, and then click Repair Apps (if present, if not, select reboot)
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Tineyyy
Active Level 1
Galaxy A
Thanks! Will let you know if it worked. ♡
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TeamGalaxyRene
Moderator
Moderator
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Galaxy A

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