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05-22-2022 06:28 PM (Last edited 05-22-2022 06:29 PM ) in
Galaxy ABought brand new a week ago, my Galaxy A73 5G's battery lasts only about 15-18 hrs after a full charge. Uninstalled a bunch of apps, disabled background sync, using dark mode with no improvement. Noting that 'Contacts Storage' and 'Samsung Core' apps are using up a large chunk of power in the background. I can't find either of these 'apps' via settings or via the app list.
Can anyone help?
Thanks in advance!
~M

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05-23-2022 02:52 PM (Last edited 05-23-2022 03:07 PM ) in
Galaxy AHi @mudias, that's strange. Given that you've mentioned exhausting other troubleshooting options, I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated. Error reports are sent to our team to identify any deviations in your device performance, once analysed, our team will get back to you with a response to advise further.
To send an error report:
Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.
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05-28-2022 11:55 AM in
Galaxy AThanks @SamsungLaura, Ijust filed an error report as per your instructions.
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07-12-2022 09:38 PM in
Galaxy AHi Dear friend.
What make your problem.solved or not.
Kindly guide me same issue my mobile
Thanks.

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06-30-2022 06:16 PM (Last edited 06-30-2022 06:16 PM ) in
Galaxy A- Mark as New
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07-12-2022 09:37 PM in
Galaxy AHi Dear Friends Mudias
What make your problem.
Same issue my mobile.
Kindly guide me
