Green screen

[Anonymous]

Is this normal? When i turn on the power saving mode when i touch the screen to turn ON or the fingerprint it turns green screen from black screen then when i turn it off the power saving mode not to turn green screen from black screen :)

[Khaled75]

Try restarting your phone.

[Anonymous]

I tried many times it doesn't work

[Khaled75]

Try wipe cache partition.

[Khaled75]

Did it work?

[Anonymous]

I can't wipe cache because it needs usb type c headphone to open the recovery mode

[TeamGalaxyRene]

Thank you, JustTyler, for sharing your experience here while using your Samsung Galaxy device, having issues with display with green screen.

You can submit a report of errors through Samsung Members app.

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category. Tap "Display".

Step 4. Describe problem in detail and SEND.

https://www.samsung.com/ph/support/mobile-devices/how-to-submit-an-error-on-samsung-members/#:~:text.... 

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 22 111 [All Product, Landline]

Daily (8:00am to 8:00pm)