Hotspot no internet

[Speggzy]

Why when useing my phones hot spot an the device I have connected says no internet connection  how do I fix this

[Protonumus]

Try this

Check, Bluetooth share is on.

Refer to the image attachment.

Note: if, you have Access Control turned on @ the Router or Hub, make sure All devices, which use WiFi are in the Whitelist, even Hotspot devices.

[SamsungLaura]

Hi @Speggzy, that's strange. Please send through an error report for our team to investigate: 

To send an error report:

Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.

Let me know how it goes!